How can we help?
Your profile in four steps and the most common questions, all on this page.
Your profile in four steps
- 1
Create your account
With your email and a password, or with your Google account. It takes a minute.
- 2
Create your profile
Fill in your details and upload your ID and payslips. Choose a free or verified profile: verification is optional and you can add it later.
- 3
Check it's ready
Check your profile's status and see how it will look to whoever receives it before you share it.
- 4
Share it
With a public link for portals and messages, or with private access for a specific agency, which you can revoke whenever you want.
Frequently asked questions
Type a word to filter, or open the question you're interested in.
The basics
What RentIDs is and what it isn't.
Price and verification
What's free, what you pay for and what we check.
Documents
What you need to upload.
Sharing and privacy
Who sees what and how you control it.
Account
Access, email and closing your account.
Can't find your answer? Write to us at soporte@rentids.com